What is Device Scout

Device Scout is a Windows service that scans your network to discover printers and collect information about them, and sends that information to HP Insights. What else it does depends on the capabilities you use.

What it does

Capability	What Device Scout does
Secure Print, Local Connector	Discovers printers and keeps collecting information about them. Installs and manages the Secure Print app on the printer, for sign-in with a username and password or a card. Handles user registration and sign-in at the printer. Discovers network printers for QR Release.
Secure Print Direct	Finds printers that can be used with Secure Print Direct.
Fleet Analytics and Print Analytics	Discovers printers and, on a schedule, collects meter, supply, status and alert information.

When you don't need it

You don't need Device Scout for the Secure Print Cloud Connector, which communicates with cloud-enabled printers directly through APIs. In a mixed fleet, deploy it for the Local Connector printers only. See How the cloud reaches your printers.

How many you need

One Device Scout is enough for most sites. For large networks, or printers spread across several locations, install Device Scout on more than one server so every network is covered. See Choose where to install it.

Where discovered printers appear

• Secure > Secure Printers, for Secure Print
• Direct > Direct Printers, for Secure Print Direct

To see and manage your Device Scouts, go to Discover > Device Scout. See Device Scout list and fields.